James Parker
3826 Farmville Dr #346 Addison, TX 75001
972-243-5291 [email protected]
OBJECTIVE:
To acquire a position that will utilize and advance my knowledge of tech
support, web development, graphics, design as well as other computer skills.
EDUCATION:
Chapel Hill High School, Tyler, TX
Graduated top 10% with honors in 1995
SAT: 1300 (590v, 710m) (Oct 1994)
ACT: 31 composite (Aug 1995)
East Texas Baptist University
Major: CIS
Hours completed: 76
Computer related classes taken:
Intro to computers, principles of programming logic,
PASCAL programming, OOP in C++, microcomputer hardware
Brookhaven College
Major: CIS
Computer related classes: Intro to Visual Basic 6, Advanced Visual Basic 6, UNIX I, Presentation Media Software, Web Development, Intro to Database
COMPUTER RELATED SKILLS:
- Experienced in all WINDOWS platforms including Win3x, 9x, NT, 2000, and ME
- Worked professionally with Adobe Photoshop, Paint Shop Pro, Flash, Snagit, Vantive (a case logging system), Netscape, IE, Lotus Notes, Word, Excel, and Outlook
- Experienced working independently, over a corporate Intranet, and over the Internet.
- Worked in team settings as both leader and member
- Can write HTML freehand or with an editor
- Experienced in digital photography
PROFESSIONAL EXPERIENCE:
Position: Dailup Support Tech
Earthlink
1607 LBJ Freeway
Dallas TX 75243
2/5/01 - present:
- Responsible for handling incoming tech support questions concerning dailup and ISDN internet access
- Perform diagnostics, troubleshooting, customer service, data entry, networking, web support, and problem solving
Position: Freelance Consulting
Self-employed
1999 - present:
Site Administrator: http://www.pinkstonxl.com (9/99-10/00)
- Sole responsibility for all design, layout, coding, updates, graphics, and animations
- Freehand HTML coding in Notepad
- Image mapping with MapEdit
- Intro movie and menu with Flash4
- Original graphic design with Paint Shop Pro6 and Photoshop5
- Scanning, editing and optimizing of existing graphics
- Photography of client and client's merchandise
- Handle incoming questions/complaints/comments about the site
- Work regularly with the clients, Record Label, third-party photographers, and venues
Site Administrator: http://www.themasterlab.com (2/00-5/00)
- Sole responsibility for all design, layout, graphics, coding, and digital photography
- Freehand HTML/Java coding in Notepad
- Original graphic design with Paint Shop Pro6 and Photoshop5
- Work with owner and technicians on page content and accuracy
Developer: http://www.tpcweb.com/ (6/00-9/00)
- working with a team in converting the clients pre-existing e-commerce catalogs to a new format
- modified hundreds of html files
- insert content into templates
- freehand html adjustments in Notepad
- adjusted variables (serial numbers, prices, etc.)
- documentation
- testing and debugging
Position: Scanjet Support Tech
Stream Inc.
4455 LBJ Freeway St. 700
Dallas TX 75244
6/99 - 5/00:
- Responsible for handling incoming tech support questions concerning a variety of Hewlett Packard scanners and their associated applications
- Perform diagnostics, troubleshooting, customer service, data entry, networking, web support, and problem solving
- Created, edited, and updated graphics on the corporate intranet
- Received second level network security clearance as a result of graphics project
- Training of new employees
REFERENCES:
available upon request
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